Frequently asked. Frequently answered.

StreetShare is a mobile and web app for sharing any file via QR code. Upload, get a QR, hand it to whoever's standing next to you. They scan it, they get the file. No app or account needed on the recipient's side.

iOS is available via TestFlight today, with App Store launch in progress. Android is in development. Sign up happens inside the mobile app — there's no separate web sign-up.

Recipients don't need to install anything — they just scan the QR with their phone camera. To create shares yourself, you need the StreetShare mobile app.

Any file. Images preview inline on the recipient page with a Save Photo button. Other file types (PDFs, zips, docs, etc.) show as a download card with the filename, size, and a Download File button.

Yes. Multiple files in one upload create a session at /s/{slug} where the recipient sees them all on one page.

Yes — captions are optional. For images, captions show up on the recipient page under the photo.

Optionally, yes. Recipients can leave their email so the sender (often a photographer) can stay in touch. It's their choice — viewing the file doesn't require it.

50 MB on the Free tier, 200 MB on Plus.

1 GB total on Free, 25 GB total on Plus. Your home screen shows your current usage; the bar turns amber at 80% and red at 95%.

New uploads are blocked with a message asking you to delete files in My Files to free space. You don't lose existing shares.

Free-tier files auto-delete 30 days after upload. Plus-tier files don't expire while the subscription is active. Expiry runs once daily at 03:00 UTC.

No. When a file is deleted (manually or by the 30-day expiry), the storage object and database row are removed and cannot be restored.

Inside the StreetShare mobile app. The web at streetshare.net/sign-in is for managing your subscription and viewing your existing files.

$6.99/month or $59.99/year (annual saves about 28%). See the pricing page for the full comparison.

From the web at streetshare.net/account. The iOS app deliberately doesn't handle payments — everything goes through Stripe in the browser.

Existing files are bumped to "permanent" status so they no longer expire while your subscription is active.

From /account, which opens the Stripe Customer Portal. Access continues until the end of your current paid period. After that, your files get a 30-day grace period before standard 30-day expiry resumes.

Your subscription enters "past due" and you keep access during the dunning window. If it doesn't resolve, the subscription cancels and the grace period kicks in.

Reset it from streetshare.net/auth/forgot.

Yes — Mobile Settings → Delete Account. This permanently removes your files, contacts, and account data. It can't be undone.

Email support and we'll send your file metadata as JSON within 30 days, per GDPR/CCPA.

They scan the QR with their phone camera, which opens the file's recipient page in their browser. Images preview inline with a Save Photo button. Other files show a download card.

On older browsers without the Web Share API for files, the page falls back to a regular download. iOS Safari and modern Chrome work best.

Make sure the printed or displayed code is well-lit and unobscured. The codes are high-contrast and should scan from up to about 30 cm on most modern phones.

Supabase Storage in the US region.

Recipient pages (/f/{slug} and /s/{slug}) are not crawlable — they're disallowed in robots.txt — but anyone who has the link can view the file. Treat the link as the credential.

Slugs are 5 random characters from a 31-character alphabet — about 28 million combinations. Short to type, but not enumerable in practice.

Privacy Policy and Terms of Service.

Check your internet connection. Quit and relaunch the app. If it persists, try a smaller file or a different file type.

Free-tier files expire 30 days after upload. Re-upload and share a fresh QR code.

Check your spam folder. Verification emails come from auth@refuge.ink. You can resend from the in-app banner.

Confirm your email first using the verification link sent at signup. Mobile and web sessions are separate, so signing in on mobile doesn't carry over to web.

Email support@refuge.ink and mention StreetShare in the subject. A human follows up within 24 hours.